All Articles
223 articles, sorted by most recent
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Job Descriptions App Overview Apps
How to set up and run Job Descriptions — one structured, versioned document per job title, with approvals, acknowledgment, compliance checks, and PDF and Word export.
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Job Descriptions FAQ Faq
Answers to common setup and operating questions about Job Descriptions — publishing, versions, approvals, acknowledgment, re-acknowledgment campaigns, import, and the compliance...
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Recognitions Overview Apps
What the Recognitions app does, how to stand it up, and the settings an admin configures — peer recognition, award programs, giving allowances, budgets, kiosks, and award cycles.
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Leader Rounds App Overview Apps
How Leader Rounds works — structured leader-to-staff rounding conversations on a cadence, a stoplight issue ledger that closes the loop, and coverage rolled up the reporting line.
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Leader Rounds FAQ Faq
Answers to common setup and operating questions about Leader Rounds — cadence, the due list, the stoplight ledger, themes, reminders, and what employees see.
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Wikis App Overview Apps
How to set up and run the Wikis app — create, organize, and maintain collaborative knowledge documentation with templates, version history, and content governance.
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Power Tables App Overview Apps
How to set up and run Power Tables — typed data tables that scale to millions of rows, with CSV import, saved views, automations, and Live Boards integration.
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Power Tables FAQ Faq
Answers to common setup and operating questions about Power Tables — for the admin running it.
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App Builder Overview Apps
How to set up and use App Builder — describe what you need in plain language and get either a no-code mini app composed from platform primitives, or a full custom app with AI-wr...
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App Builder FAQ Faq
Answers to common setup and operating questions about App Builder — mini apps and custom apps — for the admin running it.
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Contracts App Overview Apps
How the Contracts app manages the full contract lifecycle — uploading, approvals, AI analysis, e-signature, renewals, and obligations — with setup steps and settings.
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Mango CS App Overview Apps
How to set up and run Mango CS — the post-close customer success platform for account health, renewals, handoff, onboarding, success plans, cross-account tasks, and advocacy.
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Mango CS FAQ Faq
Answers to common setup and operating questions about Mango CS — for the admin running it.
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Your First Week as an Admin System-features
The orientation path for a new admin — where the admin panel lives, what to set up first, how roles work, and the six sections of the admin sidebar.
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Settings Hub & Navigation Business-configuration
How the Settings Hub, admin sidebar, and sidebar app rail work — searching settings, browsing by category, pinning apps, and finding any admin surface.
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Locations, Departments & Org Structure Business-configuration
How to set up locations, define hierarchy levels, manage departments, and assign employees — the admin guide to organisational structure.
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Company Profile Business-configuration
One agent-researched store of company facts — industry, certifications, differentiators, voice, culture — that every app reads instead of asking you again. How to research, revi...
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Business Profile & General Settings Business-configuration
How to configure your organisation's identity, work days, compliance details, operating countries, languages, notification channels, and platform-wide defaults.
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Workspace App Overview Apps
Set up and run the Workspace app — project-scoped message boards, to-do lists, schedules, check-ins, Hill Charts, and client portal.
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Workspace FAQ Faq
Answers to common setup and operating questions about Workspace — for the admin running it.
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WorkLog App Overview Apps
How to set up and run WorkLog — the app for tracking billable hours by client and project, generating invoices, and exporting time data.
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WorkLog FAQ Faq
Answers to common setup and operating questions about WorkLog — for the admin running it.
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Workforce Intelligence System-features
The admin hub for MangoScore performance scoring and Recommendation AI shift-allocation weights — configure how employees are evaluated and how the scheduling engine ranks candi...
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Workforce Bots App Overview Apps
How to create, configure, and manage AI bots that answer employee questions from your uploaded documents.
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Workforce Bots FAQ Faq
Answers to common setup and operating questions about Workforce Bots — for the admin running it.
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Wikis FAQ Faq
Answers to common setup and operating questions about Wikis — for the admin running it.
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Training App Overview Apps
How to set up and run Training: courses, learning paths, quizzes, certificates, enrollment automations, and partner content.
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Training FAQ Faq
Answers to common setup and operating questions about Training — for the admin running it.
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Timesheets App Overview Apps
How to set up and run the Timesheets app — approval workflows, auto-approval scoring, deadlines, overtime calculations, and exports.
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Timesheets FAQ Faq
Answers to common setup and operating questions about Timesheets — for the admin running it.
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Time & Attendance App Overview Apps
How to set up and run Time & Attendance — clock-in/out, verification policies, kiosks, break types, auto clock-out, and the review queue.
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Time & Attendance FAQ Faq
Answers to common setup and operating questions about Time & Attendance — for the admin running it.
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Tasks App Overview Apps
How to set up and run the Tasks app — assigning, tracking, and verifying work across your organization.
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Tasks FAQ Faq
Answers to common setup and operating questions about Tasks — for the admin running it.
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Talent Hub App Overview Apps
How to set up Talent Hub, navigate its recruiting analytics pipeline board, manage sources, run compliance reports, and configure AI insights.
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Talent Hub FAQ Faq
Answers to common setup and operating questions about Talent Hub — for the admin running it.
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Surveys App Overview Apps
How to set up and run employee surveys — types, audience targeting, anonymity, recurring pulses, results analysis, and the anonymous feedback channel.
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Surveys FAQ Faq
Answers to common setup and operating questions about Surveys — for the admin running it.
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Succession Hub App Overview Apps
How to set up and run Succession Hub — critical roles, succession plans, talent identification, leadership assessments, and development programs.
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Succession Hub FAQ Faq
Answers to common setup and operating questions about Succession Hub — for the admin running it.
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Supplier Hub Overview Apps
How to set up and run Supplier Hub — issue RFQs, RFPs, and RFIs to vendors, score quotes, qualify suppliers, and hand awards off to Procurement or Contracts.
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Supplier Hub FAQ Faq
Answers to common setup and operating questions about Supplier Hub — for the admin running it.
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SOP Hub App Overview Apps
How to create, assign, and track Standard Operating Procedures — step-by-step procedures employees complete and supervisors verify.
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SOP Hub FAQ Faq
Answers to common setup and operating questions about SOP Hub — for the admin running it.
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Skills & Credentials App Overview Apps
How to set up and run the Skills & Credentials app — the catalog of skills, certifications, and licenses your workforce holds, with expiry tracking, verification, and role-based...
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Skills & Credentials FAQ Faq
Answers to common setup and operating questions about Skills & Credentials — for the admin running it.
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Skill Swap App Overview Apps
How Skill Swap works, how to set it up, and how to manage the peer-learning marketplace where employees share expertise.
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Skill Swap FAQ Faq
Answers to common setup and operating questions about Skill Swap — for the admin running it.
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Sites App Overview Apps
How to set up and run internal sites — pages built from sections that can pull live company data, support audience rules, and flag themselves when linked content changes.
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Sites FAQ Faq
Answers to common setup and operating questions about Sites — for the admin running it.