All Articles
239 articles, sorted by most recent
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Mobile — What Employees Get System-features
How mobile access works for employees — native apps, mobile web, auto-redirect, login, app grid, dashboard widgets, branding, and what admins control.
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Recorder FAQ Faq
Answers to common setup and operating questions about Recorder — for the admin running it and for the people recording: why Upload is missing, who can see a recording, public li...
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Loop App Overview Apps
How Loop measures whether a change you made actually worked — plans, the measurement ledger, owner decisions, who gets in, and the settings an admin controls.
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Leader Rounds App Overview Apps
How Leader Rounds works — structured leader-to-staff rounding conversations on a cadence, a stoplight issue ledger that closes the loop, and coverage rolled up the reporting line.
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Users, Roles & Permissions Business-configuration
How to add users, assign roles, configure permissions, and manage job families — the admin guide to who can do what.
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Business Profile & General Settings Business-configuration
How to set your organisation's legal and operating details, work days, branding, sign-in page, languages, operating countries and notification channels.
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AI Assistants — Claude, ChatGPT, Slackbot and Microsoft 365 Copilot System-features
How people use MangoApps from an AI assistant, the one switch an admin turns on in Admin, Security, Connectors, and how access, approvals and revoking work.
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Google Workspace Sync Overview Business-configuration
How a Google Workspace identity-provider connection brings your people and your Google groups into MangoApps, what you set up first, and how synced groups behave as employee gro...
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AI Consoles System-features
The per-solution control surface where admins monitor what the AI handled, approve pending actions, and set the autonomy dial for each AI-First Solution.
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Skills & Credentials App Overview Apps
How to set up and run the Skills & Credentials app — the catalog of skills, certifications, and licenses your workforce holds, with expiry tracking, verification, and role-based...
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Skills & Credentials FAQ Faq
Answers to common setup and operating questions about Skills & Credentials — for admins, managers and the employees who ask them.
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Tasks FAQ Faq
Answers to common setup and operating questions about Tasks — for the admin running it.
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Workforce Bots App Overview Apps
How to create, configure, and manage AI bots that answer employee questions from your uploaded documents.
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Workforce Bots FAQ Faq
Answers to common setup and operating questions about Workforce Bots — for the admin running it.
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Tasks App Overview Apps
How to set up and run the Tasks app — assigning, tracking, and verifying work across your organization.
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Succession Hub App Overview Apps
How to set up and run Succession Hub — critical roles, succession plans, talent identification, leadership assessments, and development programs.
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Succession Hub FAQ Faq
Answers to common setup and operating questions about Succession Hub — for the admin running it.
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Supplier Hub Overview Apps
How to set up and run Supplier Hub — issue RFQs, RFPs, and RFIs to vendors, score quotes, qualify suppliers, and hand awards off to Procurement or Contracts.
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Supplier Hub FAQ Faq
Answers to common setup and operating questions about Supplier Hub — for the admin running it.
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Policy Hub App Overview Apps
How to set up and run Policy Hub: versioned HR policies, handbooks, signatures and acknowledgment tracking, and the Compliance Report.
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Microsoft Teams — Notifications, Approvals, Must-Reads and /mango Commands System-features
How to connect MangoApps to Microsoft Teams, make the MangoApps Workforce app available to your people, send must-reads to them as Teams messages, and what they can do with the ...
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Loop FAQ Faq
Answers to common setup and operating questions about Loop — for the admins and managers running it.
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Job Board App Overview Apps
How to set up and run Job Board — job postings, the public career portal, the candidate pipeline, and the recruiting tools an admin configures.
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Job Board FAQ Faq
Answers to common setup and operating questions about Job Board — for the admin running it.
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Performance Management App Overview Apps
How to set up and run Performance Management — modules, review templates, performance cycles and their elements, goals, 360 and continuous feedback, calibration, merit planning,...
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AI Operations — Pausing, Approvals & Agent Health System-features
The admin hub for governing autonomous AI agents — pause and resume domains, review pending actions, monitor agent health, configure trust levels, and manage approval workflows.
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Slack — Notifications, /mango Commands, Must-read Messages and Channel Posts System-features
How to connect MangoApps to your Slack workspace, choose which apps send notifications and run /mango commands, send must-reads as direct messages, and roll it out to your people.
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Content Governance FAQ Faq
Answers to common setup and operating questions about Content Governance, content ownership and Content Moderation — for the admin running it.
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Content Governance & Moderation Business-configuration
Two admin surfaces under Admin → General Settings: Content Moderation screens what people post as they post it, and Content Governance checks published content for staleness, br...
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Users, Roles & Permissions FAQ Faq
Answers to common setup and operating questions about users, roles, permissions, and job families — for the admin running it.
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Speak Up FAQ Faq
Answers about raising a concern through Speak Up, handling one as an adviser, and configuring the channel as an administrator.
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Locations, Departments & Org Structure Business-configuration
How to set up locations, define hierarchy levels, manage departments, and assign employees — the admin guide to organisational structure.
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Workforce Intelligence System-features
The admin hub for MangoScore performance scoring and Recommendation AI shift-allocation weights — configure how employees are evaluated and how the scheduling engine ranks candi...
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Importing Data (Smart Import) System-features
How to bring data into the platform from CSV files and spreadsheets using Smart Import — setup, column mapping, recurring imports, and historical migrations.
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Labor Law Rules FAQ Faq
Answers to common setup and operating questions about Labor & Employment Law Rules — for the admin running it.
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Labor & Employment Law Rules Business-configuration
How the platform tracks wage, overtime, break, scheduling, and minor-work rules per jurisdiction, keeps them current through legal updates, and enforces them in shift assignment.
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AI Operations FAQ Faq
Answers to common setup and operating questions about AI Operations — pausing agents, approvals, trust levels, limits, and troubleshooting.
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Background Tasks & Job Monitoring System-features
How the platform-wide background task tracker works — progress monitoring, cancellation, export downloads, and email notifications for imports, exports, and bulk operations.
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Agent Workflows — AI Playbooks System-features
How to build, run, and automate AI playbooks — reusable multi-step action sequences that span apps and run on demand or on a schedule.