All Articles
239 articles, sorted by most recent
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Agent Workflows — AI Playbooks System-features
How to build, run, and automate AI playbooks — reusable multi-step action sequences that span apps and run on demand or on a schedule.
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Background Tasks & Job Monitoring System-features
How the platform-wide background task tracker works — progress monitoring, cancellation, export downloads, and email notifications for imports, exports, and bulk operations.
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AI Operations FAQ Faq
Answers to common setup and operating questions about AI Operations — pausing agents, approvals, trust levels, limits, and troubleshooting.
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Labor & Employment Law Rules Business-configuration
How the platform tracks wage, overtime, break, scheduling, and minor-work rules per jurisdiction, keeps them current through legal updates, and enforces them in shift assignment.
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Labor Law Rules FAQ Faq
Answers to common setup and operating questions about Labor & Employment Law Rules — for the admin running it.
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Importing Data (Smart Import) System-features
How to bring data into the platform from CSV files and spreadsheets using Smart Import — setup, column mapping, recurring imports, and historical migrations.
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Workforce Intelligence System-features
The admin hub for MangoScore performance scoring and Recommendation AI shift-allocation weights — configure how employees are evaluated and how the scheduling engine ranks candi...
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Locations, Departments & Org Structure Business-configuration
How to set up locations, define hierarchy levels, manage departments, and assign employees — the admin guide to organisational structure.
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Speak Up FAQ Faq
Answers about raising a concern through Speak Up, handling one as an adviser, and configuring the channel as an administrator.
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Users, Roles & Permissions FAQ Faq
Answers to common setup and operating questions about users, roles, permissions, and job families — for the admin running it.
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Content Governance & Moderation Business-configuration
Two admin surfaces under Admin → General Settings: Content Moderation screens what people post as they post it, and Content Governance checks published content for staleness, br...
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Content Governance FAQ Faq
Answers to common setup and operating questions about Content Governance, content ownership and Content Moderation — for the admin running it.
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Slack — Notifications, /mango Commands, Must-read Messages and Channel Posts System-features
How to connect MangoApps to your Slack workspace, choose which apps send notifications and run /mango commands, send must-reads as direct messages, and roll it out to your people.
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AI Operations — Pausing, Approvals & Agent Health System-features
The admin hub for governing autonomous AI agents — pause and resume domains, review pending actions, monitor agent health, configure trust levels, and manage approval workflows.
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Performance Management App Overview Apps
How to set up and run Performance Management — modules, review templates, performance cycles and their elements, goals, 360 and continuous feedback, calibration, merit planning,...
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Job Board FAQ Faq
Answers to common setup and operating questions about Job Board — for the admin running it.
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Job Board App Overview Apps
How to set up and run Job Board — job postings, the public career portal, the candidate pipeline, and the recruiting tools an admin configures.
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Loop FAQ Faq
Answers to common setup and operating questions about Loop — for the admins and managers running it.
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Microsoft Teams — Notifications, Approvals, Must-Reads and /mango Commands System-features
How to connect MangoApps to Microsoft Teams, make the MangoApps Workforce app available to your people, send must-reads to them as Teams messages, and what they can do with the ...
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Policy Hub App Overview Apps
How to set up and run Policy Hub: versioned HR policies, handbooks, signatures and acknowledgment tracking, and the Compliance Report.
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Supplier Hub FAQ Faq
Answers to common setup and operating questions about Supplier Hub — for the admin running it.
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Supplier Hub Overview Apps
How to set up and run Supplier Hub — issue RFQs, RFPs, and RFIs to vendors, score quotes, qualify suppliers, and hand awards off to Procurement or Contracts.
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Succession Hub FAQ Faq
Answers to common setup and operating questions about Succession Hub — for the admin running it.
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Succession Hub App Overview Apps
How to set up and run Succession Hub — critical roles, succession plans, talent identification, leadership assessments, and development programs.
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Tasks App Overview Apps
How to set up and run the Tasks app — assigning, tracking, and verifying work across your organization.
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Workforce Bots FAQ Faq
Answers to common setup and operating questions about Workforce Bots — for the admin running it.
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Workforce Bots App Overview Apps
How to create, configure, and manage AI bots that answer employee questions from your uploaded documents.
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Tasks FAQ Faq
Answers to common setup and operating questions about Tasks — for the admin running it.
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Skills & Credentials FAQ Faq
Answers to common setup and operating questions about Skills & Credentials — for admins, managers and the employees who ask them.
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Skills & Credentials App Overview Apps
How to set up and run the Skills & Credentials app — the catalog of skills, certifications, and licenses your workforce holds, with expiry tracking, verification, and role-based...
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AI Consoles System-features
The per-solution control surface where admins monitor what the AI handled, approve pending actions, and set the autonomy dial for each AI-First Solution.
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Google Workspace Sync Overview Business-configuration
How a Google Workspace identity-provider connection brings your people and your Google groups into MangoApps, what you set up first, and how synced groups behave as employee gro...
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AI Assistants — Claude, ChatGPT, Slackbot and Microsoft 365 Copilot System-features
How people use MangoApps from an AI assistant, the one switch an admin turns on in Admin, Security, Connectors, and how access, approvals and revoking work.
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Business Profile & General Settings Business-configuration
How to set your organisation's legal and operating details, work days, branding, sign-in page, languages, operating countries and notification channels.
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Users, Roles & Permissions Business-configuration
How to add users, assign roles, configure permissions, and manage job families — the admin guide to who can do what.
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Leader Rounds App Overview Apps
How Leader Rounds works — structured leader-to-staff rounding conversations on a cadence, a stoplight issue ledger that closes the loop, and coverage rolled up the reporting line.
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Loop App Overview Apps
How Loop measures whether a change you made actually worked — plans, the measurement ledger, owner decisions, who gets in, and the settings an admin controls.
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Recorder FAQ Faq
Answers to common setup and operating questions about Recorder — for the admin running it and for the people recording: why Upload is missing, who can see a recording, public li...
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Mobile — What Employees Get System-features
How mobile access works for employees — native apps, mobile web, auto-redirect, login, app grid, dashboard widgets, branding, and what admins control.
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Sample Data — Loading and Clearing Business-configuration
How a Super Administrator loads realistic demo data from Admin → Sample Data (all modules, one module, one app, or with the Sample Data Assistant), loads or removes one app's da...
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Recognition FAQ Faq
Answers to common setup and operating questions about Recognition — allowances, budgets, award programs, anti-gaming controls, visibility, and kiosk mode.
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Sites App Overview Apps
How to set up and run internal sites — pages built from sections that can pull live company data, support audience rules, and flag themselves when linked content changes.
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Skill Swap FAQ Faq
Answers to common setup and operating questions about Skill Swap — for the admin running it.
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Skill Swap App Overview Apps
How Skill Swap works, how to set it up, and how to manage the peer-learning marketplace where employees share expertise.
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Workspace FAQ Faq
Answers to common setup and operating questions about Workspace — roles, projects, planning, import and templates — for the admin running it.
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MangoApps Console Business-configuration
The platform-wide system administration portal — managing tenants, billing, apps, AI, operations, and compliance from a single console with role-based access and granular permis...
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Search Across the Platform System-features
How the search box at the top of every page works, what it finds and for whom, how synonyms and search areas shape it, and how admins check what one person would find or be told...
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Company Profile Business-configuration
One agent-researched store of company facts — industry, certifications, differentiators, voice, culture — that every app reads instead of asking you again. How to research, revi...
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Recruiting Agent FAQ Faq
Answers to common questions about asking, configuring and troubleshooting the Recruiting Agent.
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Recruiting Agent App Overview Apps
How to set up and run the Recruiting Agent — AI screening of Job Board applicants, an approval queue for the actions it wants to take, and Ask AI answers about your hiring pipel...