Getting Started
Basic features and functionalities available to all system users — 113 articles
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AI Agent Sentinel - Automated Monitoring & Alerting
Sentinel is an AI-powered monitoring and alerting agent that continuously evaluates business rules against real-time workforce data. Define conditions across scheduling, attenda...
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AI Front Office App Overview
The AI receptionist that answers chat, SMS, and phone calls for service businesses — qualifies the request, books the appointment, and hands the work t...
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AI Notepad App Overview
Transform meeting recordings, notes, and documents into actionable intelligence — with AI-generated summaries, action items, cross-meeting search, grounded chat, and accountabil...
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AI Sheets App Overview
Create, share, and analyze structured data with an AI-powered spreadsheet that lives inside your workplace platform — no separate tool, no switching tabs, no per-seat add-ons.
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AI Writer Overview
Generate professional internal communications in seconds with AI-powered content creation—with optional voice profiles to match anyone's writing style.
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App Builder Overview
Turn plain-English descriptions into fully functional business applications—built, validated, and deployed in a single conversation with an AI agent. Build full apps, dashboard ...
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App Builder (Plugin Manager & AI Plugin Builder) Overview
App Builder Overview
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Apps & Extensions Overview
Discover the powerful ecosystem of MangoApps marketplace apps designed to transform your workplace productivity, streamline HR processes, enhance communication, and provide deep...
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Ask AI App Overview
Your intelligent workplace assistant — ask questions in plain English, get instant answers, and let AI agents take action across every app in your organization.
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AssetPro App Overview
Track, manage, and optimize your organization's IT assets throughout their entire lifecycle—from procurement to retirement.
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Availability Management FAQ FAQ
Quick answers to common questions about setting and managing employee availability preferences and constraints.
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Background Checks App Overview
Order background checks from leading providers, track results in real time, adjudicate findings with a structured workflow, and stay FCRA-compliant — all without leaving MangoAp...
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Ballots App Overview
Run structured, auditable votes on documents and people — single-choice (Yes/No) and multiple-choice (Election) — with eligibility rosters, comment policies, live results, and a...
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Benefits Management App Overview
Simplify the entire benefits lifecycle — from open enrollment and qualifying life events to COBRA administration and ACA compliance — with a unified platform that empowers emplo...
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Bookings App Overview
Optimize your workspace with the Bookings App—a comprehensive resource reservation platform that enables employees to book desks, meeting rooms, parking spots, lockers, and more...
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Bookmarks Overview
Save messages, todos, wikis, policies, SOPs, library items, site pages, recognitions, and job listings to a single personal Bookmarks page — one click to save, one place to find...
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Broadcasts & Alerts App Overview
Reach every employee on every channel a phone or browser can touch—Broadcasts & Alerts pairs ack-tracked formal announcements (rich media, comments, A/B variants, analytics) wit...
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Calendar App Overview
Keep your work life and personal calendar perfectly in sync — shifts, time off, interviews, and every important deadline in one unified view.
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Chat App Overview
Connect your workforce in real time with the Chat App—a full-featured messaging platform for direct messages, group chats, channels, threaded replies, @mentions, emoji reactions...
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Classifieds App Overview
Turn your workplace into a trusted community marketplace where employees can buy, sell, give away, request, and offer services—all within the safety of your organization's inter...
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Comms Hub App Overview
The internal-communications operating layer for MangoApps Workforce — one calendar, one composer, one set of audiences across newsletters, campaigns, triggers, and ideas.
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Comms Planner App Overview
Plan your entire year of employee communications in minutes with AI-powered presets, drag-and-drop scheduling, and seamless exports.
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Company Store App Overview
Transform employee recognition into tangible rewards with the Company Store—a comprehensive e-commerce platform where employees can redeem earned points for merchandise, gift ca...
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Competitive Intelligence App Overview
Turn competitor websites into strategic advantage — automatically crawl, analyze, and act on competitive insights with AI-powered intelligence that never sleeps.
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Compliance Hub App Overview
Stand up an auditor-ready compliance program in minutes on the platform you already run on—Compliance Hub gives you guided program setup, a control register, recurring review an...
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Compliance Requirements Checker App Overview
Stay ahead of employment law requirements across all your business locations with the Compliance Requirements Checker—a comprehensive platform for tracking federal, state, and l...
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Contracts App Overview
Centralize and manage your organization’s contracts from creation through approval, signing, renewal, and expiration—with optional AI analysis, e-signature, and integrations to ...
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Digital Signage App Overview
Turn any browser-capable screen into a workplace display via a token URL — rotate custom media, critical alerts, news, recognitions, events, shifts, and training. No partner har...
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Direct Messages App Overview
Send 1:1 and small-group direct messages (Pings) to anyone in your organization, right from the unified Inbox—with real-time delivery, mentions, attachments, and full admin cont...
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Drive App Overview
Store, share, and find files across your organization with Drive — personal and shared drives, fine-grained sharing, version history, tokenized external links, file requests, an...
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Employee Data Management Overview
Your organization's single source of truth for every employee record — from hire date to emergency contacts, custom fields to compliance tracking — all governed by configurable ...
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Employee Performance Management (EPMS) App Overview
Transform performance management from annual check-ins to continuous growth conversations with AI-powered insights and modular tools.
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eSignature App Overview
Streamline document signing workflows with the eSignature App—a comprehensive, legally compliant electronic signature solution that eliminates paper-based processes and accelera...
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Field Service Suite App Overview
Run your entire field service operation from a single platform — work orders, dispatch, estimates, invoicing, fleet, GPS tracking, and a customer portal — all connected to the t...
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Forms App - AI-Powered Data Collection Made Simple
Transform manual data collection with AI that creates forms from conversations, voice input through ActionCue technology, and intelligent automation that turns paperwork into po...
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Getting Started with Mango IQ
Mango IQ is your AI-powered competitive intelligence platform. It automatically monitors your competitors, identifies content gaps, and generates strategic insights to keep you ...
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Guest Pass App Overview
Pre-register visitors, issue digital badges with QR codes, manage check-in/check-out workflows, screen against watchlists, and track every access event — all from a centralized ...
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Headcount Planner App Overview
Strategic workforce planning powered by AI-driven forecasting, scenario modeling, and seamless recruiting integration.
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Headcount Planner Overview
Headcount Planner: Simple Guide
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HR Files App Overview
Store, secure, and manage every HR document in one place — with version control, granular permissions, and a complete audit trail.
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Ideas App Overview
Turn scattered suggestions into a transparent pipeline — employees submit and upvote ideas, reviewers score them with RICE and move them through a configurable lifecycle, and le...
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Implementation Hub Overview
Track every customer implementation from kickoff to go-live with a unified project management hub and a transparent customer portal—keeping both your internal team and your cust...
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Inspections & Audits App Overview
Digitize workplace inspections, safety audits, and compliance checks with a mobile-first platform: quarterly cycle automation, multi-stage review with returned-for-rework, AI-ge...
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Internal Comms Grader Overview
Transform your internal communications with AI-powered analysis that predicts employee engagement before you hit send.
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Interview Scheduler App Overview
Streamline your entire interview process with intelligent scheduling that eliminates coordination headaches, creates exceptional candidate experiences, and empowers hiring teams...
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Introduction to AI Assistants
Learn how AI Assistants in Shifts can streamline your workforce management, answer questions, analyze data, and optimize scheduling through natural language interactions.
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Job Board App Overview
Transform your hiring process with a comprehensive talent acquisition platform that combines job posting, candidate management, AI-powered screening, and seamless integration wi...
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Lead Management App Overview
Capture, track, and convert sales leads from first contact to closed deal with the Lead Management App—automate lead assignment, monitor SLA response times, integrate with web f...
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Leave Management Overview
Take complete control of your organization's leave operations with automated accruals, smart coverage enforcement, and AI-assisted request management that keeps teams staffed an...
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Libraries App Overview
Give every employee a single place to find company resources—policies, forms, links, training materials, and more—organized in branded, permission-controlled library collections.
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Live Assist App Overview
Real-time video, screen-share, and point-of-view remote-expert sessions woven directly into your work objects — a field worker taps "Get help" on a wor...
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Live Translate App Overview
What is the Live Translate App?
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Lone Worker App Overview
Safety check-ins and one-tap SOS for frontline workers, built on a guaranteed escalation engine — wired into the shift app your team already carries.
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MangoApps for Chrome Overview
Your AI-powered work companion — ask about your schedule, tasks, PTO, or anything in MangoApps with real answers from your actual data, plus save content, source candidates, and...
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Mango Billing App Overview
Customer-side AR, automated dunning, ASC 606 revenue recognition, and commissions — the finance workflow layer that sits on top of your existing Stripe...
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Mango CS App Overview
Run the post-close motion — onboarding, adoption, success plans, renewals, and expansion — on top of the same Crm::Account record Mango GTM closes. Mango CS gives CSMs a unified...
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Mango GTM App Overview
The revenue-side of the MangoApps stack — Product Advisor chat on the marketing site, demo request lifecycle with HubSpot sync and geo-routing, determi...
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Mango IQ App Overview
Turn competitor websites into strategic advantage — automatically track, analyze, and act on competitive insights with AI-powered intelligence that never sleeps.
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Mango Signal App Overview
Mango Signal is the Workforce Intelligence layer for MangoApps. It detects engagement, performance, and operational risk across the workforce, recommends action to managers, dri...
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Mango Spend App Overview
Manage employee expenses end-to-end with Mango Spend—AI-powered receipt OCR, multi-level approvals, corporate card reconciliation, mileage and per-diem, multi-currency, budgets,...
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Meal Compliance App Overview
Turn meal break compliance from a manual HR liability into an automated, behavior-aware safety net that protects employees and the business.
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News Feed App Overview
Unified company feed with a Must-Read / Operational / Social hierarchy, audience targeting, Q&A with verified answers, polls, signals, SMEs, and analytics — built for both front...
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Offboarding Hub App Overview
Manage employee transitions with dignity and compliance—from voluntary resignations to layoffs, ensuring knowledge transfer, legal compliance, and a positive last impression.
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Offer Manager App Overview
Streamline your offer letter process from creation to acceptance with AI-powered compensation insights, configurable approval workflows, and seamless candidate self-service.
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OKR Hub App Overview
Align your organization from top to bottom with cascading Objectives and Key Results that turn strategy into measurable outcomes.
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Onboarding Hub App Overview
Transform new hire experiences from paperwork-heavy processes into engaging, people-first journeys that get employees productive faster while ensuring full compliance.
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On-Call Management App Overview
Coordinate your emergency response teams, automate shift rotations, and resolve incidents faster — all from one centralized command center.
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Password Manager App Overview
Store personal credentials, share team passwords with role-based access, generate strong passwords, track every view and copy with a full audit trail, and manage expiration remi...
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Payroll Connect App Overview
Bridge MangoApps to your existing payroll provider — ADP, Workday, Gusto, BambooHR, Paychex, MangoPay, or a custom API. Sync employees, submit approved timesheets, import payche...
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Payroll Processing App Overview
Run payroll in-house with MangoApps as the system of record — an aspirational in-house payroll engine for deductions, tax compliance, and direct deposit. This app is in active d...
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Personal Agent Overview
An AI agent hard-scoped to the asking user — searches your bookmarks, drafts, tasks, and inbox via natural language. Reads are on by default; writes are admin-controlled with a ...
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Policy Hub App Overview
Centralize your HR policies, create professional employee handbooks, and ensure organization-wide compliance with Policy Hub—a comprehensive platform for policy management, vers...
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Portals App Overview
One umbrella for every public-facing portal in your business — catalog, identity & recovery, audit log, and analytics, without each app reinventing the...
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Practice Hub App Overview
Practice Hub
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Procurement App Overview
Streamline request-to-pay with the Procurement App—purchase requisitions, multi-level approvals, budgets, purchase orders, invoice matching, and payments in one place.
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Recognition App Overview
Build a culture of appreciation and celebrate achievements across your organization with the Recognition App—a comprehensive platform for peer-to-peer recognition, formal awards...
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Recruiting Agent App Overview
Automate candidate screening with AI-powered resume analysis, generate personalized outreach emails, coordinate interview scheduling, produce offer letters, and rank applicants ...
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Report Agent App Overview
Generate custom workforce reports using AI-powered natural language, a visual step-by-step builder, or reusable templates — across 21 data domains with auto-charts, scheduling, ...
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Safety Hub App Overview
Report incidents, track safety observations, run toolbox talks with attendance, monitor certification compliance, and generate OSHA reports — all from a centralized workplace sa...
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Schedule Conflicts FAQ FAQ
Quick answers to common questions about identifying, understanding, and resolving scheduling conflicts.
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Schedule Templates FAQ FAQ
Quick answers to common questions about using schedule templates for efficient and consistent scheduling.
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Scheduling Teams Overview
Organize your workforce into location, department, and custom teams so every schedule, shift, and swap operates within the right group of people.
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Service Desk App Overview
Centralize employee and customer support in one place with the Service Desk App—submit requests through a visual service catalog, track status and SLA timelines, collaborate wit...
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Shift Creation FAQ FAQ
Quick answers to common questions about creating and managing shifts in the MangoApps scheduling system.
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Shift Feedback App Overview
Capture the voice of your frontline — turn every completed shift into an opportunity for improvement.
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Shift Marketplace App Overview
Give every shift a second chance to be filled — let employees list, trade, claim, and offer shifts on a self-service marketplace with smart approval workflows.
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Shift Marketplace Overview
Discover how the Shift Marketplace allows employees to post, claim, and exchange shifts with qualified coworkers while maintaining proper staffing levels and skill requirements.
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Shift Scheduling Frequently Asked Questions (FAQ) FAQ
Get quick answers to the most common questions about shift scheduling in MangoApps. This FAQ covers essential information to help you understand, create, and manage schedules ef...
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Shifts & Scheduling Help FAQ
Complete shift scheduling and management system with team calendar, availability tracking, and automated conflict resolution.
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Sites App Overview
Create beautiful internal sites and knowledge bases with an AI-powered visual editor. Build pages through conversation, manage assets, control content governance, and deliver th...
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Skills & Certifications Overview
Track workforce skills, manage certifications with expiry tracking, assess competencies against frameworks, and close skill gaps — all from one unified module.
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Skill Swap App Overview
A peer-to-peer learning marketplace that connects employees to share skills, find mentors, and build knowledge partnerships across teams and departments.
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Smart Attendee Recommendations Overview
As you compose a Calendar event, an AI recommender suggests the right additional attendees — ranked by event type, topic, prior co-attendance, org-chart proximity, and subject-m...
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Social Feed App Overview
A unified company feed with a clear hierarchy — Must-Read, Operational, and Social — designed so compliance content can never get lost in the noise.
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SOP Hub App Overview
Standardize operations, ensure compliance, and track procedure completions across your organization with SOP Hub—a comprehensive platform for creating, distributing, and trackin...
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Source App Overview
Streamline how your organization requests quotes, evaluates vendors, and awards work—all in one place. The Source app brings RFQs (Request for Quote), vendor management, collabo...
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Surveys App Overview
Capture the voice of your workforce with the Surveys App—a full-featured platform for employee engagement surveys, quick pulse checks, anonymous feedback, AI-powered analysis, a...
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System Settings Overview
Learn how to configure and customize core system settings in the Shifts platform to meet your organization's security requirements, workflow needs, and operational preferences.
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Talent Hub App Overview
Your unified command center for recruiting — gain complete visibility into your hiring pipeline, track key metrics, generate compliance reports, and leverage AI-powered insights...
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Tasks App - Smart Work Management & Collaboration
Transform how your teams organize, prioritize, and execute work with intelligent task management that adapts to your workflow, automates routine coordination, and provides real-...
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Team Calendar FAQ FAQ
Quick answers to common questions about using and navigating the team calendar for schedule coordination.
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Team Overview Dashboard
Learn how to effectively use the team overview dashboard to manage your team, monitor attendance, oversee scheduling, track performance, and make data-driven decisions in the Sh...
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Time & Attendance Overview
Track every clock-in, break, and clock-out across your entire workforce — from a single screen on any device.
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Time Off Requests FAQ FAQ
Quick answers to common questions about requesting time off in MangoApps.
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Timesheet Export Overview
Turn every clock-in, break, and overtime hour into payroll-ready timesheets — reviewed, approved, and exported without a single spreadsheet.
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Timesheets App Overview
Turn attendance data into accurate, audit-ready paychecks with the Timesheets App—auto-generated timesheets from clock-in records, multi-level approval workflows, per-week overt...
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Training App Overview
Build courses with text, video, and document lessons, add quizzes with auto-grading, organize content into learning paths, and track learner progress — all from a full-featured ...
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Voice Mode in Ask AI - Complete Guide
Talk naturally to your AI assistant — hands-free conversations for workforce management.
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Wikis App Overview
Create, organize, and maintain your organization's living documentation—wiki pages with WYSIWYG editing, sub-page hierarchies, version history, threaded comments, and an AI writ...
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Workforce Bots App Overview
Transform your workplace with AI-powered tools—from document Q&A bots to content generation with voice profiles—all 100% free with no account required.
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Worklog App Overview
Track billable hours, manage projects and clients, and generate professional PDF invoices — all from one lightweight time-tracking tool built for consultants, freelancers, and p...
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Workspace App Overview
Run projects on a single calm canvas — message board, to-dos, schedule, files, recurring check-ins, and a Hill Chart — with an AI teammate that drafts your check-ins, proposes H...
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Writing Profiles Overview
Capture anyone's unique writing voice by analyzing their writing samples—then use AI Writer to ghost-write content that sounds exactly like them.